Privacy Policy

Last updated: 1st January 2026

Data Controller Information

omnivorae AG (registration number FN932871a) is the data controller responsible for the processing of your personal data. We are located at Graben 8, 9555 Villach, Carinthia, Austria.

Data Collection

We collect personal data that you provide directly to us and information that is automatically collected when you visit our website. The data we collect includes:

• Contact Information: Name, email address, phone number, and company details when you contact us or fill out forms
• Communication Data: Messages, enquiries, and correspondence you send to us
• Technical Information: IP address, browser type, device information, and website usage data
• Cookies and Tracking Data: Information collected through cookies and similar technologies as detailed in our cookie policy

How We Use Your Information

We process your personal data for the following purposes and legal bases:

• Service Provision: To respond to your enquiries, provide consultations, and deliver our restaurant labour cost control services (legal basis: contract performance and legitimate interests)
• Communication: To contact you regarding our services, respond to your requests, and provide customer support (legal basis: contract performance and legitimate interests)
• Website Improvement: To analyse website usage, improve user experience, and optimise our services (legal basis: legitimate interests)
• Marketing: To send you relevant information about our services, with your consent where required (legal basis: consent or legitimate interests)
• Legal Compliance: To comply with legal obligations and protect our rights (legal basis: legal obligation and legitimate interests)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please see our cookie policy.

Data Sharing and Third Parties

We may share your personal data with:

• Service Providers: Trusted third-party companies that help us operate our website and provide our services
• Analytics Providers: Google Analytics and similar services to understand website usage
• Marketing Platforms: Google Ads and other advertising platforms for remarketing purposes
• Legal Requirements: When required by law, regulation, or legal process

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information is typically retained for 7 years after our last interaction, whilst website analytics data is retained for 26 months. You may request deletion of your data at any time, subject to legal retention requirements.

Your Rights

Under the General Data Protection Regulation (GDPR) and Austrian data protection law, you have the following rights:

• Right of Access: Request information about the personal data we hold about you
• Right of Rectification: Request correction of inaccurate or incomplete personal data
• Right of Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Supervisory Authority

You have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your personal data in accordance with applicable laws. You can contact them at www.dsb.gv.at.